The Consumer Council of Fiji welcomes the decision made by ANZ bank to reduce its International Money Transfer fees via internet banking from $26 dollars to $10 dollars from New Zealand to Pacific Island Countries such as Fiji, Solomon Islands, Cook Islands and Kiribati.
This is good news for those who regularly send money to their loved ones in Fiji and other Pacific island nations, particularly during this festive season.
Similarly, earlier this year the bank reduced the International Money Transfer fees via internet banking from Australia to Fiji, Samoa, Vanuatu, Kiribati and Tonga from $28 dollars to $14 dollars
However the Council cannot comprehend that on one hand ANZ Bank uses publicity to announce reduction in fees and charges, and on the other hand it discreetly increases fees and charges without any awareness to the consumers.
Recently, ANZ Bank was found misleading the public through a public notice published in the local newspapers on 14 September, 2017.
The Bank made changes to their lending, credit card and customer banking services fees and charges.